AskScout sends outreach emails directly from your connected Gmail account. To protect your deliverability and keep your emails landing in inboxes (not spam), Scout tracks your email health and enforces daily sending limits.
Why email limits exist
Gmail accounts have sending limits, and inbox providers (Gmail, Outlook, etc.) use reputation signals to decide whether to deliver your email or route it to spam. Sending too many cold emails too quickly from a new Gmail account is one of the fastest ways to get your domain flagged.
AskScout monitors your sending patterns and adapts your daily cap automatically based on your account's health.
Viewing your email health
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Go to Account → Integrations
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Find the Google / Gmail section
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Click Email health (or it shows inline if there are issues)
The health dashboard shows:
| Risk level - Low / Medium / High — overall deliverability health |
| Recommended daily cap - How many emails Scout recommends sending per day |
| Warmup stage - New / Warming / Stable / Capped |
| Bounce rate (7d) - % of recent emails that bounced hard |
| Reply rate (7d) - % that received a reply (higher = healthier sender) |
| Fail rate (24h) - % that failed to send in the last 24 hours |
| Sent today - How many emails have gone out today |
| Remaining today - How many more you can send today |
Warmup stages
Stages
| New - Recently connected account — very conservative daily cap |
| Warming - Ramping up over time as sending history builds |
| Stable - Healthy account with established history — standard volume |
| Capped - Account has shown signals of poor health — fixed lower ceiling enforced |
If you connected a brand-new Gmail account, expect to start at a low daily limit (often 10–20 emails/day) that increases over the first few weeks as you build a clean sending history.
What happens when you hit the daily limit
Emails don't fail — they're automatically rescheduled for the next day. You'll see them in the Outreach dashboard with status Scheduled pointing to a future date.
If you need to send more volume sooner, connect a second Gmail account (a primary sends mail; secondaries expand your network but don't send outreach by default — contact support to configure multi-mailbox sending).
Improving your email health
If you have a high bounce rate:
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Your contact list may have stale or invalid emails. Run Enrich on the list before sending to verify email addresses.
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Remove any contacts who bounced from future campaigns.
If you have a high fail rate:
- Check that your Gmail account is still connected and hasn't expired. Go to Account → Integrations and reconnect if needed.
If you're in "Capped" stage:
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Reduce sending volume and let the account recover. Avoid launching new campaigns until the health improves.
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Focus on quality over quantity — target only your warmest, most relevant contacts.
Generally:
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Personalized emails get higher reply rates, which signals positive sender reputation
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Avoid blasting to large lists of unverified contacts
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Keep subject lines out of spam trigger words
Canceling scheduled emails
If you want to stop emails from going out:
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Go to Outreach in the sidebar
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Filter by Channel: Email and Status: Scheduled
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Click × on any row to cancel that individual email
Or cancel all at the sequence level: open the sequence → Contacts tab → find the enrollment → Cancel enrollment.
Multiple Gmail accounts
You can connect more than one Google account. The primary account is the one outreach emails are sent from. Additional connected accounts only contribute to your network graph for warm path lookups — they don't send mail.
To change which account is primary:
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Go to Account → Integrations → Google
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Click the ⋯ menu on the account you want to make primary → Set as primary
Frequently asked questions
My email health shows "High risk" — what do I do?
Stop all outreach immediately. Review your bounce rate and remove invalid emails from your lists. Let the account rest for a few days before resuming at a lower volume.
Why are my emails going to spam?
This usually means your sending domain has a poor reputation. Common causes: sending to invalid addresses (high bounce rate), recipients marking you as spam, or sending too much too fast from a new account.
Can I send from a custom domain (not @gmail.com)?
Yes if you use Google Workspace — connect your Workspace account under Account → Integrations just like a regular Gmail account. The email will send from your @yourdomain.com address.
I sent 10 emails yesterday but the counter shows 0 sent today — is something wrong?
No — the counter resets daily at midnight UTC. This is expected behavior.