Enriching Contacts — Getting Emails and Company Data
When Scout surfaces contacts from a search, you get their name, LinkedIn URL, and some profile context — but not always
an email address. Enrichment fills in the gaps: it looks up each contact's verified email, company details, job title,
and more so you can reach out.
What enrichment adds
For each contact, Scout runs through a waterfall of data sources to find:
- Email address (verified where possible)
- Company name and domain
- Job title / position
- Company size and industry
- LinkedIn URL (if not already present)
Not every contact gets every field — it depends on what's publicly available across Scout's data sources.
How to enrich a list
1. Open a contact list (Contacts → Lists → [your list] or through a Project)
2. Click the Enrich button (sparkles icon) in the header
3. Confirm — enrichment starts in the background
You'll see a progress indicator while enrichment runs. For a list of 100 contacts, it typically takes 2–5 minutes.
Once complete, the contacts table updates with the new data — emails appear in the email column, companies fill in, etc.
Enrichment credits
Enrichment costs credits. Your plan includes a monthly credit allowance:
- Each contact enriched uses 1 credit
- Credits reset monthly with your billing cycle
- You can purchase additional credits from Billing if you run out
To check your remaining credits: go to Billing in the sidebar or the account menu.
Enrichment quality tiers
Scout uses multiple data providers in a waterfall — it tries the highest-quality source first and falls back if nothing
is found:
1. Anymail Finder — primary email lookup
2. Hunter.io — fallback email lookup
3. PeopleDataLabs — company and profile data
4. Exa — web search fallback for hard-to-find contacts
This means most well-known professionals get enriched successfully, but niche or very private contacts may return
limited data.
Re-enriching a list
If a contact's data is stale (e.g. they changed jobs), you can re-enrich:
1. Open the list
2. Click Enrich again
Previously enriched contacts will be refreshed. Credits are still consumed per contact on re-enrichment.
Enriching individual contacts
You can enrich a single contact without enriching the whole list:
1. Open the list
2. Find the contact row
3. Click the ⋯ menu → Enrich
This costs 1 credit and updates just that contact.
Exporting enriched data
Once enriched, you can export the list as a CSV with all fields:
1. Open the list
2. Click the ⋯ menu in the header → Export CSV
The CSV includes name, email, company, title, LinkedIn URL, and any other enriched fields.
Frequently asked questions
Why did enrichment return no email for some contacts?
Not every professional has a publicly findable email address. Common reasons: very new to their role, small company with
no crawlable web presence, or they use a private email that isn't indexed. These contacts aren't wasted — you can still
reach them via LinkedIn.
The email looks wrong or bounced — what do I do?
Remove that contact from the list and mark them as invalid. High bounce rates hurt your email health. Re-enrichment
won't help if the address returned was the best available — you may need to reach out via LinkedIn instead.
Can I enrich companies instead of people?
Yes — when you create a list, you can set the entity type to Companies. Enrichment on a companies list fetches
company-level data: size, industry, domain, headquarters, etc.
I enriched 200 contacts but only 150 got emails — is that normal?
Yes. Email coverage varies by industry and seniority. Typically 60–80% of well-known professionals in B2B roles have
findable emails. The remaining 20–40% are better reached via LinkedIn.